In this apprenticeship you will be learning the knowledge, skills and behaviours to be successful in your chosen role, these include: All hospitality team members must have all of the generic skills, knowledge and behaviours in customer service, understanding the business, dealing with people and working in a team and first line supervision / team leading. Hospitality managers must select one of the following areas in line with their specialist function to demonstrate technical skill and expertise: Food and beverage service management, house keeping management, front office management, revenue management, conference and events management, hospitality outlet management, Kitchen management and multifunctional management.
How will I be assessed?
All apprentices now complete an end-point assessment to complete their qualification. This is delivered by an independent end-point assessment organisation with no affiliation to the employer or training provider. This is a national requirement and endpoint assessments are carried out by a third party assessor. End point assessments use a variety of assessment methods depending on the apprenticeship standard these can include:Professional Discussions. Interviews. Showcase portfolios. Practical assessment of skill. Theory assessments. Assignments and more
What qualifications do I need?
Employers are looking for apprentices who have GCSE Maths and english at Grade 4. Level 2 - A minimum of 5 GCSEs, graded 9-3 or equivalent, including Maths or english. Level 3 - 6 - A minimum of 5 GCSEs, graded 9-4 or equivalent, including Maths or english.
What can I progress onto?
Progression from this apprenticeship is expected to be onto a hospitality supervisory or team leading role.
Course fees shown are per annum for University Centre courses. Courses lasting longer than one year, fees will be payable per year.
All other courses show the total fees payable for the course.
If you need advice on any financial support that may be available to you, please contact us on applications@wigan-leigh.ac.uk or phone 01942 761111
Wigan & Leigh College endeavours to ensure that the information provided on the website is accurate. All courses are offered subject to student numbers and the College reserves the right to amend, withdraw or amalgamate any of the courses, fees, services, locations or facilities described at any time. The College cannot accept liability arising out of such changes or connected to such changes, however it will undertake to minimise disruption to students.
