Operational/Departmental Manager Apprenticeship

25431O0/P | Off Site
Start Date | 01/08/2025
Time/Day |

Is this course for me?

An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers. Information from Institute for Apprenticeship and Technical Education 2021.
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What will I study?

In this apprenticeship, you will be learning the knowledge, skills and behaviours to be successful in your chosen role; skills and knowledge include leading and managing people, building relationships, communication, organisational performance, delivering results, operational management, project management and finance. Behaviours learnt include taking responsibility, inclusivity, agility and professionalism.

How will I be assessed?

All apprentices now complete an end-point assessment to complete their qualification. This is delivered by an independent end-point assessment organisation with no affiliation to the employer or training provider. This is a national requirement and endpoint assessments are carried out by a third party assessor. End point assessments use a variety of assessment methods depending on the apprenticeship standard these can include:Professional Discussions. Interviews. Showcase portfolios. Practical assessment of skill. Theory assessments. Assignments and more

What qualifications do I need?

Employers are looking for apprentices who have GCSE Maths and english at Grade 4. Level 2 - A minimum of 5 GCSEs, graded 9-3 or equivalent, including Maths or english. Level 3 - 6 - A minimum of 5 GCSEs, graded 9-4 or equivalent, including Maths or english.

What can I progress onto?

On completion, apprentices can register as full members with the Chartered management institute and/or the Institute of leadership and management, and those with 3 years' of management experience can apply for Chartered manager status through the CMI.

Other Information

If you don't currently have an employer and would like to undertake an apprenticeship, take a look at our vacancies at www.wigan-leigh.ac.uk/Apprenticeship-Vacancies

Course Fees

16-18 Year Olds 19+ year olds Free for eligible learners? Is Loan Available?
FREE No No
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16-18 year olds do not pay exam fees.

Course fees shown are per annum for University Centre courses. Courses lasting longer than one year, fees will be payable per year.

All other courses show the total fees payable for the course.

If you need advice on any financial support that may be available to you, please contact us on applications@wigan-leigh.ac.uk or phone 01942 761111

Wigan & Leigh College endeavours to ensure that the information provided on the website is accurate. All courses are offered subject to student numbers and the College reserves the right to amend, withdraw or amalgamate any of the courses, fees, services, locations or facilities described at any time. The College cannot accept liability arising out of such changes or connected to such changes, however it will undertake to minimise disruption to students.